Business Skills for Everyone
Inclusive business courses, awards, events and workshops, unlocking potential and opportunity.
Business courses
Ready to Start Your Business Journey?
Explore our courses designed to build courage, develop enterprise skills, and support your next steps into self development, further education or work.
You are First
FIRST is an accredited learning and development agency specialising in empowering enterprise skills for students, graduates, jobseekers, early stage founders and entry level staff.
Upcoming Events
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Startup Awards North East 2025
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Investor Ready Accelerator 2025
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Startup Awards North East Launch Party / Biz 'N' Bait Networking Event
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new course dates released SAVE THE DATE
We are ready for the new academic year – are you?
Click the link to enrol on our new September courses.
Our work with Students & Graduates
Working throughout the UK and beyond, we support students and graduates to develop confidence and essential skills so they can find a job, start a business or initiate a civil project.
Our work with Jobseekers
We're working with Jobcentre plus, housing associations, large community organisations and employment agencies to empower residents to develop enterprise skills and access meaningful education, decent work or resilient self employment.
Our work with Early stage founders
Self belief, commercial awareness and connections to customers, mentors and peers - we're working hard to improve startup business rates and essential skills for ambitious founders.
Our work with Employers
From meaningful CSR opportunities to supporting your leadership and confidence training for junior staff. We get your business and staff team connected.
Celebrating North East Talent
Alongside our partners, Startup Awards North East shines a spotlight, celebrates and connects ambitious, early stage founders to life changing opportunities and experiences.
Meet the Team
Charlotte Windebank
As FIRST’s Managing Director, Charlotte is responsible for development, vision and quality. She supports the operations and communication managers and ensures all company outputs are aligned to objectives, values, and mission. Alongside her role as director, Charlotte is an advocate for social and structural change within entrepreneurship and is regularly invited to speak about research, innovations and positive actions towards increased inclusivity and empowerment for early stage founders, young people and junior staff.
Sam Clark
Meet Sam Clark, our new Engagement Coordinator at FIRST. Sam is passionate about building connections and creating inclusive opportunities for learners to thrive. We're excited to have Sam on board
Jack Havver
Jack works across our projects to support FIRST's community of learners, making sure they are comfortable and can fully participate in our courses workshops and events. Jack loves helping people and watching their courage and skills grow as a result of developing enterprise skills.
Julianne Percival
We're thrilled to introduce Julianne Percival, our new Learning Skills Facilitator! Julianne brings over 20 years of experience in education, teaching, and enterprise skill development. Her expertise will be invaluable as she works closely with our learners on the exciting programmes FIRST has in store.
Molly McGoldrick
I'm a Fashion Design and Marketing graduate with a passion for social media and storytelling. As Communications Officer at FIRST, I manage our digital platforms, plan campaigns, and showcase the impact of our work. I love connecting with people and sharing the achievements of our learners.
Rachel Smith
We are delighted to welcome Rachel as our new Data Apprentice at FIRST. Rachel brings a fresh perspective and enthusiasm that we are confident will be a valuable addition to our team. We look forward to supporting her in developing her skills and contributing to our mission of empowering learners across the North East. Welcome aboard, Rachel!
Kimberley Cummings
Kimberley Cummings is an Engagement Specialist dedicated to fostering strong relationships and community involvement. She excels at connecting and empowering entrepreneurs, creating inclusive and impactful programmes. Kimberley's passion and expertise make her an invaluable asset to founders looking to grow their businesses and build meaningful connections.
Richard Chater
Richard Chater is FIRST's quality lead. Passionate about education and empowerment, Richard excels at delivering engaging and effective learning experiences. His dedication to helping learners develop valuable skills makes him a key contributor to our mission.
Joanna Sam
With a blend of master’s degrees in HR, Marketing, and Computer Science, I bring a diverse perspective to talent acquisition, employer branding, and digital engagement. As Senior Engagement Officer at You Are FIRST, I streamline the hiring process through strategic sourcing, candidate engagement, onboarding support, and data management. Beyond recruitment, I lead presentations, workshops, and public speaking engagements to inspire and connect with our community. If you're looking for support, want to pursue a certification, need guidance on starting your business, or are seeking to collaborate for events or workshops.
Cristina Booth
Crissi joins FIRST as the Skills and Events Officer, bringing expertise in event coordination and learner support. She’s dedicated to creating engaging, inclusive experiences that empower learners to grow and succeed.
Joanna Thompson
Welcome Joanna! We’re delighted to officially welcome Joanna, our Senior Engagement Officer, to the FIRST team! Joanna has settled in brilliantly and is already making an impact in the Durham and Sunderland areas - She has quickly become a valued member of the team, and we’re thrilled to have her on board.
Bethany Thompson
I bring a diverse background in both teaching and recruitment to my role as Engagement Officer at FIRST. Alongside my professional experience, I have a strong passion for events, which led me to launch and run my own events business in my spare time. In my current role, I focus on spreading the word about our courses, telling people about the values and visions of FIRST as well as engaging with both partners and learners at various events. Additionally, I can support those curious about enterprise by guiding them to the support and resources they need. I'm eager to leverage my experience and enthusiasm to make meaningful connections and help drive success for FIRST.
Don MacMilla
As Financial Controller at FIRST, Don ensures financial stability and efficiency. His expertise in budgeting and planning helps maximise resources to support learners and entrepreneurs.
Lucy Bulbeck
"My role as Office Manager encompasses HR, Health and Safety, Payroll, Facilities Management, IT oversight and most importantly, I'm the one that orders the coffee"
